Reply 268245 to: Contact form does not send mail – can you help?

Avatar: Olga Barlow
Olga Barlow
Support staff
January 13, 2021 at 17:32

Hello,

Contact your hosting provider and ask them to check the mail server error log.
Also, go to Appearance > Themes > install and activate the Storefront theme. Check if you get emails when the Storefront theme is activated and the order submitted with the Storefront theme. Our theme should not affect emails. It looks like server settings issue.

Regards

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