SO i can confirm that images are not showing using elementor as well on mobile, i have confirmed with my client as well, this issues is critical i need it solved urgently, kindly assist.
I am afraid to continue working on the site and this issue may not be solved.
I have given you admin access, can you kindly install the theme using my purchase number and set it up so that it works, i beleive i followed all the steps necessary for a proper installation.