Hello,
Thanks for contacting us. Please check all the server requirements before the installation – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements Make sure that the latest version of the theme (6.3.9.3) and Core plugin 2.3.9.1 installed. Watch and follow this video – https://youtu.be/UAlAkvoilfk , install WPBakery version of the cosmetics demo, then provide us with temporary wp-admin access. This demo version is not officially released on Elementor, but we can install a test version of the demo content – https://xstore.8theme.com/elementor/demos/cosmetics/ Or you can wait once this demo will be added officially https://xstore.8theme.com/update-history/ Here is a list of demos that are available on Elementor right now – https://prnt.sc/u41jzj https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546
Regards
