Reply 232552 to: need help with update Theme

Avatar: Olga Barlow
Olga Barlow
Support staff
April 3, 2020 at 19:07

Hello,
1) Auto-update is available for the parent theme only. Not for the child theme because child theme is your custom theme, we are not responsible for your child theme
3) The translation is missing http://prntscr.com/rsejel
5) Take our apologies but we don’t teach the customers. If you want to learn CSS there are a lot of courses.
Theme support helps with theme settings, we don’t guide user on how to edit his own custom CSS.
7) Don’t see mentioned issue http://prntscr.com/rselq1 and http://prntscr.com/rsemd3
8) Too long titles do not look good at that area that’s why we added limit.

NEW ITEMS:
A) Static Block was missing http://prntscr.com/rsgzly We have added it back
B) You can manage themes via Appearance > Themes. Leave XStore theme, child theme and any of the default themes. You can remove other themes if you don’t need them anymore.
C) We don’t speak your language, so I don’t understand what’s there. Anyway, this is the WooCommerce plugin message, not our theme message. Check the WooCommerce forum with this question.
D) Have you already moved all the changes from the staging site to live? Themes, plugins, theme options should be copied from the staging site to the live.
E) We can answer questions related to our theme. Questions related to WordPress or WooCommerce or other plugin settings are outside the scope of our support. Also, I don’t understand NL, so I don’t understand the information you provided on the screenshot.
F) Check the plugins, probably you need to enable mentioned plugins to get those tabs
G) I think it would better to update theme and all the necessary plugins at the live site than copy orders to staging. Once everything is ok at the staging site provide us with dashboard and FTP access to live site and we’ll update everything there.

Regards

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