Reply 230149 to: Product Filters not showing/working

Avatar: DebbieC
DebbieC
Participant
February 22, 2020 at 23:42

Hi,

Thank you for your help. it still isn’t right though.

1) Filter Products by Price
Yes I realise that the filter button does not show, but I have been using it as I know it is there. It does not filter the price.

I have now turned off ‘dark version’.

Even the ‘Sort by’ option doesn’t work – low to high or high to low just shows a random mix, not in price order.
e.g.https://staging11.swankypins.co.uk/product-category/suspenderbelts/?orderby=price
This was a search for ‘sort by price – low to high’. It does not show lowest prices then rising. All prices are mixed up in results.

Again, using this same category, if you change the price filter slider to show £22-£33, there is only one result showing in the results. This is incorrect. If you change the filter to show products between £13-£25, you get the error message ‘Check your spelling or search again with less specific terms’
https://staging11.swankypins.co.uk/product-category/suspenderbelts

A couple of times whilst testing filters I have received the following error message –
‘Incorrect Apache directives inside .htaccess file’

I have enabled Ajax Product Filters but am seeing no difference.

Please can you look at this again, I have tried on 2 browsers but cannot see it working.

2) Active Product – Yes this is now working

3) Ratings – Okay, I’ll have to get some worse reviews 🙁

4) Swatches Filter – The 27 you are referring to show on the ‘stockings’ category. Only 7 show on the ‘suspender belts’ category https://staging11.swankypins.co.uk/product-category/suspenderbelts/. Colours such as teal, blue, turquoise, pink ect. should be showing here.
The screenshot you sent showed ‘0’ in Light Blue, but on my live site there are two products (stockings) using the colour ‘light blue’ https://www.swankypins.co.uk/product-color/light-blue/ which should show in search results for this colour. I see that in my old admin centre there is a ‘colours’ option under ‘product tags’ when adding a new product. In the staging site there isn’t that option so where do I choose the colours for each product so that new products show in the colour filters?

Yes, I now understand how to add colour circles to the attributes. I have done a couple and will fill the others in.

5) I will leave the brands until later. I can do it on my old site but didn’t realise I had to fill in a new set of attributes for them.

I would be grateful if you could check again on these things that are not working, thanks. Debbie

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