Reply 229680 to: API request call error. OpenSSL system library to the 1.0 version

Avatar: Olga Barlow
Olga Barlow
Support staff
February 12, 2020 at 09:08

Hello,

1) Make sure that OpenSSL system library is 1.0 or greater.
2) Contact your hosting provider and ask if there are no limits for the outgoing/ingoing connections. To activate theme your server should send the request to our server, our server checks the request and sends the response. Your server should get the response. If it does not work then there are some limits.
3) Check availability of 136.243.62.35 from your source IP address.

Regards

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