Reply 229460 to: Major Issues with Header, Menu & Customization Following XStore Upgrade

Avatar: John Holden
John Holden
Support staff
February 7, 2020 at 06:26

Hi,

When I access Theme Options, I get message Internal Server Error

The 500 error means that there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong. Provide us with that log and also temporary FTP access to your site.

Regards,
Hung PD

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