Reply 227697 to: shoppage

Avatar: Gio
Gio
Participant
January 3, 2020 at 10:11

Problem N2: scroll down the categories bar
https://prntscr.com/qim5ll

When you go to the most of categories, the categories bar goes scrolls up again. That is the way it should do, but there are 2 categories where this does not happen
https://prntscr.com/qim5ra

Please fix these vital errors. The theme is very good, but due to these bugs we started to loose our customers instead of gaining more. We were supposed to have a new cool web page with flawless functionalities within 5 days and it’a been over a month already since the web page has these disfunctionlities.

The free theme that we had before was bad in visual terms but it did not have any vital bugs.

If we can’t fix this issue and/or do that in time, we’re going to have to ask for the refund.

We opened one ticket before nyt so far it’s been helpless.

Happy new year and I hope we’ll be able to fix the errors urgently.

we use child theme pls check maybe this problem have child theme?

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