Reply 224076 to: website broken!

Avatar: Rose Tyler
Rose Tyler
Support staff
October 30, 2019 at 13:27

Hello,

It looks like you updated XStore Core plugin but left out of date theme version. Never update XStore Core plugin without theme update. Follow this article to update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update
Also, custom changes in files of your child theme can be a reason for problems. Please check how the site works with the parent theme activated.
If you need our assistance, provide temporary wp-admin and FTP access.

Regards

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