What i find strange is that wen you are selling your theme you proudly place:
Xstore is Multi-Lingual / RTL Ready!
Super easy to translate ,more than 20 languages available, etc…
And at the end i just want to have the website in 2 languages and it seems this is hard enough, certainly not as advertised and with total lack of support…
I have bought several licenses of your theme, this is the first one i need to have the shop in 2 languages, a bit more help would be something i would expect…
Thank you