Reply 221460 to: Can not activate demo theme

Avatar: Olga Barlow
Olga Barlow
Support staff
September 16, 2019 at 15:40

Hello,

Do you use the same version of our theme on the other site – 6.0.2?
Tell the hosting support that if you go to Appearance > Customize > you got the forbidden page https://prnt.sc/p5ndib Ask them to check the server limits that block the customizer request https://prnt.sc/p5ndib .

Regards

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