Reply 221337 to: Site Doesn't Load Fully for iPhone

Avatar: Olga Barlow
Olga Barlow
Support staff
September 13, 2019 at 17:31

Hello,

We checked your site and found not good gtmetrix results.
1) Contact your admin and ask to fix these issues with redirects http://prntscr.com/p5qwfg
2) Loading of your images is too slow http://prntscr.com/p5r135 Try to disable the CDN at all and study the reason of such a slow loading of your images.
3) Check the list of third-party plugins that are activated. Make sure that you really need every plugin and disable those you don’t use. Every additional plugin slows down the site. For example, our theme includes the variation swatches https://xstore.helpscoutdocs.com/article/93-variation-swatches but you have installed and activated 2 additional plugins http://prntscr.com/p5rckr Why?
Global problems with the site speed (that depends not just on theme but on server, plugins you use etc) cause your problem for the mobile because it takes a long time to load images and you see the white space.
4) You are using 3 Revolution sliders on the page, check if you really need all these 3 sliders or maybe you’ll be able to replace sliders by the elements.
5) So, try to optimize your site loading and this should fix the problem with the mobile device.

Regards

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