Reply 218740 to: Sorry, you are not allowed to access this page
BladeRunner
Participant
August 8, 2019 at 16:18
Hi Rose,
Thanks for you quick response!
1) I have pasted my purchase code in the private content area for you so we can rule that out.
2) I don’t have access to the Appearance > Install Plugins. However when I disable the Redux Framework Plugin I am able to access it. So I suspect that is where the conflict is.
3) I am an admin user on the site so I doubt this is the issue.
When I disable the Redux Framework plugin it says it is required so what should I do?
Do you still need access to the Dashboard/FTP?
Let me know on the above thanks!
Please contact administrator for this information.
