Reply 218707 to: Sorry, you are not allowed to access this page
Rose Tyler
Support staff
August 8, 2019 at 07:14
Hello,
Thanks for contacting us.
It could be 3 reasons for the problem:
1) You did not activate theme using the purchase code
2) Conflict with some third-party plugin that you also installed that change the link to the plugins installation page. Do you have access to Appearance > Install Plugins?
3) Your user has limited permissions
If it does not help provide me temporary Dashboard and FTP access to your site to check.
