Hello,
You can use support forum and also contact us using contact form (you’ll get the answer to your email) and you always get a reply within 24hours! If you need to add screenshots you can use any cloud service, for example, Lighshot screenshot and provide links here, so we don’t understand why this is problem for you.
Anyway, provide us with:
1) Dashboard access to your site in Private content area
2) screenshots of your issues
3) Detailed information about problems that you have would be more appreciated than a lot of text without a clear description of the issue. Hope for your understanding.
And our support staff will help you ASAP.
Regards