Reply 214515 to: Customers don't receive confirmation emails after ordering

Avatar: Rose Tyler
Rose Tyler
Support staff
May 29, 2019 at 07:23

Hello,

How does it work with the default WC theme – Storefront? We are theme support, so we are able to help with issues related strictly to our theme only.

Make sure that Mail function is enabled on your server. Contact your hosting provider and check mail logs, make sure that mail function works fine from the server side.

Let us know results.

Regards

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