One important thing: as I can see you still have not solved the problem with the server.
We can’t proceed with the theme update because the new version of theme won’t be activated.
If we ping your site we get 100.0% packet loss http://prntscr.com/nsqzj2
To activate theme your server should send the request to our server, our server checks the request and sends the respond. Your server should get the response. But seems it does not because of some limits. Contact your hosting provider to fix this problem and only after that reply back here with the Dashbaord access to the second site (promotofx.com)
