Reply 206769 to: wp-admin/admin.php?page=et-panel-welcome
Olga Barlow
Support staff
January 8, 2019 at 11:30
Hello,
It could be 3 reasons of the problem:
1) You did not activate theme using purchase code
2) Conflict with some third-party plugin that you also installed that change the link to the plugins installation page. Do you have access to Appearance > Install Plugins?
3) Your user has limited permissions
If it does not help provide me temporary Dashboard and FTP access to your site to check.
