Hello,
Thanks for contacting us.
Please provide us with your site URL so we can take a closer look.
1. Read our documentation – https://xstore.helpscoutdocs.com/article/37-plugins-update
2. Provide us with URL and temporary wp-admin access.
3. Please follow WC documentation to create variable products https://docs.woocommerce.com/document/variable-product/
Watch our video tutorial to sort out with Variation Swatches – https://youtu.be/XO-PDvhPypc
Regards