Reply 199621 to: Fatal error: require_once()

Avatar: Rose Tyler
Rose Tyler
Support staff
September 18, 2018 at 13:33

Hello,

Make sure you have checked all the server requirements before the installation – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

Seems that you did not install theme correctly because some files are missing. Did you install theme via Dashboard or via FTP? Try to remove theme and install it via Dashboard (Appearance > Themes > upload) again. Let me know about results with activation after that.

Regards

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.