Hello,
Unfortunately, I can’t check the Plugins section in your Dashboard so make sure that you use the latest version of Ultimate Addons for Visual Composer (3.16.25v).
Please describe the problem in more details https://gyazo.com/4b0c7fe46b60fac68dacae1cb22c17e9 https://gyazo.com/21d9815f384132f9cc6c1e541f4ea607
Regards