Reply 198634 to: faq with search, maybe u can help
Rose Tyler
Support staff
August 29, 2018 at 14:27
Please follow our documentation to update theme and core plugin via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
P.S. In the extracted package, you will find archives – http://prntscr.com/ko93jp
To update Core plugin, switch to your server with FTP and copy extracted plugin folder into wp-content/plugins/ folder on your server.
