Reply 196959 to: Err after theme activation

Avatar: Olga Barlow
Olga Barlow
Support staff
July 19, 2018 at 09:27

Hello,

Now Dashboard access is ok but FTP does not work:
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Please, make sure that both Dashboard and FTP access works fine at the same time.
Waiting for your reply.

Regards

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