Reply 193081 to: Duplicate products in search results
Rose Tyler
Support staff
May 16, 2018 at 10:09
Dear @khanfaraz1123,
We get the following errors while trying to connect to your server
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Please, check the FTP settings and fix the problem to allow us to check the files.
