Hello,
Please, provide me access to site where you are using our theme. This theme x-Store https://www.preciousthemes.com/downloads/x-store/ is not our theme, author of that theme is Precious Themes http://prntscr.com/jcorei .
We are authors of XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 And these are 2 different themes.
Regards
