Hello,
On our demo, the footer created via Static block using VC editor – http://prntscr.com/izkvh1
Read more – https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas https://xstore.helpscoutdocs.com/article/47-static-blocks
We can create an example on your site, simply provide temporary wp-admin access in the Private Content area.
Feel free to ask if you have any questions.
Regards