Reply 178388 to: Single product pages are not showing as supposed in the theme

Avatar: AmbasciatoreGusto
AmbasciatoreGusto
Participant
November 22, 2017 at 17:11

Hi,

I could solve the issue with WPML and translated the copy at the top of the shop, thanks for the instruction.

I updated the theme and now problems I mentioned to you it looks like they are solved ( for instance http://www.ambasciatoregusto.com/prodotto/nduja-piccante-calabrese/), but all my layout is broken and I need to solve a huge amount of issues. TI wanted to start fix them, but when I click on the 8Theme Options I get a message “You are not allowed to access this page”, I am basically locked out of that area.

As I mentioned a webmaster did the website for the client before me, she bought the template long time ago and had her purchase code that was not disclosed to the client nor to me, so in order to provide support and solve all the client’s requests I was forced to buy again the template now at Envato.

Is this causing the issue? Please let me know if this can be solved as I am skrewed with the client in that case.

Fede

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