Reply 174412 to: Latest Offers and Background Colour
myelifezone
Participant
October 6, 2017 at 13:46
problems with my Xstore theme:
1, choose the Dark layout, but after installed the theme with the Dark layout child theme, the slider is not working on anywhere,
the slider is shows:
Not Acceptable,
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_ Security.
or
No data could be retrieved from the servers. Please make sure that your website can connect to the themepunch servers.
2, then thing getting worse, when I check the home and other pages, all the images are gone, instead images is all kinds of messed up code, called the hosting about error, and messed up code,
they said is the theme, even shows in my theme, this theme is broken. and I tried to delete it, now I can not delete, it still in my theme, but if I try to delete it, it always saying that ” Deletion failed: The requested theme does not exist.”
3. I have to put on a maintenance mode. but the hosting company try to fix it, they can not, because later on the website was down, and always showing a white page with ” Fatal Error……” they said I need to change the theme, otherwise it will be like this all the time, Now I have to change the theme, can not even delete the XStore theme.
Please, contact administrator for this information.
