Hello,
You need update theme to 4.4 version from 3.9 v https://www.8theme.com/demo/docs/idstore/#!/upgrade
Here you may find changelog – https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/idstore/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards