We can not say the deadlines for solving this problem.
We may offer you XStore theme, if you decide to buy XStore we’ll be able to give you refund for the IDStore theme. Your content of pages won’t be lost after change theme, but styles of site and pages will be changed because Xstore is another theme with own layouts and options. You may contact us at Live Chat to get the test details to check all the XStore features https://www.8theme.com/demo/xstore/preview-new/
