Woocommerce - by UrbnDesignz - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 11 months ago ago by UrbnDesignz

  • Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    April 20, 2015 at 13:19

    Hello, the update from woocommerce has given the royal theme a fatal error. I’ve been going back and forth with Godaddy for a solution, is it possible that the theme isn’t compatible with the new update? For some reason the woocommerce plugin is leaking my memory and continues to write multiple lines within my database which is causing my fatal error.

    3 Answers
    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    April 20, 2015 at 14:18

    I was going through all the plugins and it seems like the Ultimate VC Addon is giving me the fatal error message. Is there anything that can be done.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 20, 2015 at 14:24

    Hello,

    Could you please show us screenshots with fatal error and provide us with link to that page?

    Regards,
    Robert Hall.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    April 20, 2015 at 16:17

    I get two errors when all the plug-in are active and i checked to make sure their all up to date.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 2097152 bytes) in /home/content/p3pnexwpnas10_data02/44/2485644/html/wp-includes/option.php on line 300

    When i sift through the plug-ins and turn them on one by one

    Fatal error: Unfortunately, plugin could not be activated. Not enough memory available. Please contact plugin support. in /home/content/p3pnexwpnas10_data02/44/2485644/html/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 30

    I have more than enough memory one of the plugins is leaking our my database memory and i can’t get my site up and running to 100% like i had it before. I’ve spoken to everyone and they tell me just to wait until they find a solution but this is my business. Which has been down for 11 days now.

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