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Visual Composer not working on WordPress 4.0.1

This topic has 10 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

fingerrun

Participant

November 27, 2014 at 03:51

Hello,

I’m using The Leader theme (v1.4) in my website. Yesterday, I upgraded my WordPress to latest version (4.0.1). Then the visual composer is not working and the texts built by visual composer are not showing at the website.

Can you please suggest how to solve this problem?

Here is how visual composer text block look like in admin panel.

Thanks,
Zin Win

#26848 Copied

9 Answers

Robert Hall

Support staff

November 27, 2014 at 09:31

Hello,

You need update theme to the latest version 1.6.
Don’t forget to make backup your site before.
Here is video tutorial how to update:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#26866 Copied

fingerrun

Participant

November 27, 2014 at 10:07

Hello,

Thanks for your reply. Yes I follow your video tutorials and everything is fine. But I got one problem that is the visual composer toggle is not showing up when I create the new page.

Kindly see the picture:
http://i.imgur.com/WWY9ywe.png (This is how look like in add new page)
http://i.imgur.com/4tgr1c3.png (This is general setting in VC)

Thanks again,
Zin Win

#26872 Copied

Robert Hall

Support staff

November 27, 2014 at 10:26

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#26877 Copied

fingerrun

Participant

November 27, 2014 at 10:46

Hi Robert,

Currently I was upgrade and installed it in local only. Because our client is running e-commerce on this website and I’m worry the site is going to down. Is there any to do changes in localhost or can I send you the project files and db?

Thanks,
Zin Win

#26881 Copied

Robert Hall

Support staff

November 27, 2014 at 11:09

Hello,

Sorry, but we need to see your site and admin panel to look on issue more deeply.

Regards,
Robert Hall.

#26887 Copied

celesy

Participant

December 8, 2014 at 07:12

Hi,
I’m currently building my website with Royal theme but Visual composer is not working somehow.
I don’t know how can I fix this. Could you please take a look at my admin and solve this problem?

Thank you for your support!

Celesy

Please, contact administrator
for this information.

#28443 Copied

Eva Kemp

Support staff

December 8, 2014 at 09:14

Hello @celesy,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#28447 Copied

celesy

Participant

December 8, 2014 at 14:00

Hi! Thanks for your respond! Here is my FTP info.

Please, contact administrator
for this information.

#28507 Copied

Eva Kemp

Support staff

December 8, 2014 at 17:41

Hello @celesy,

Have you made any changes in the original theme files?
Please update the theme to the latest 1.5.1 version:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)

Thank you.
Regards,
Eva Kemp.

#28551 Copied
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Visual Composer not working on WordPress 4.0.1

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