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Total amount not updates after change of shipping on checkout

This topic has 16 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

konair

Participant

April 16, 2015 at 08:20

When a client chooses a different shipping methode the total amount is not instantly changed. So the client does not see the actual price he is going to pay. On the end the actual price is charged.

The same problem is if the customer uses a coupon on the checkout. This is also not updated on the checkout page

Please, contact administrator
for this information.

#57326 Copied

15 Answers

Eva Kemp

Support staff

April 16, 2015 at 08:52

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#57334 Copied

konair

Participant

April 16, 2015 at 09:15

okay, thanks!

Please, contact administrator
for this information.

#57347 Copied

Eva Kemp

Support staff

April 16, 2015 at 12:12

Hello,

The credentials to wp-admin panel are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#57398 Copied

konair

Participant

April 16, 2015 at 13:40

please try this!

Please, contact administrator
for this information.

#57453 Copied

Brian Johnson

Member

April 16, 2015 at 14:00

Hello

Sorry. We are still unable to login. Please check wp-admin credentials.

With best regards
Brian Johnson

#57461 Copied

konair

Participant

April 16, 2015 at 17:18

Hm try this One please

Please, contact administrator
for this information.

#57528 Copied

Eva Kemp

Support staff

April 16, 2015 at 18:16

Hello,

Thank you. The credentials are correct now.
You’re using old theme version that isn’t compatible with the latest Woocommerce version.
Please update it to 1.4 version. https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade > 1.5 Theme Upgrade.
Don’t forget to create a back up before update!
Also before update remove “woocommerce” folder in the directory wp-content/themes/woopress, it’ll be reuploaded with a new theme version.

Thank you.
Regards,
Eva Kemp.

#57540 Copied

konair

Participant

April 17, 2015 at 10:22

Hello Eva,

okay, I´ve updated the theme. Thanks for the info!
But it does not work out!

If I remove the review-order in the woocommerce folder than the button “Kaufen” etc. is away.

What can I do?
Thanks,
KOnstantin

#57655 Copied

Eva Kemp

Support staff

April 17, 2015 at 10:58

Hello,

Please specify where you see the button “Kaufen”. Please describe step by step how we can replicate the issue that you’re experiencing.

Thank you.
Regards,
Eva Kemp.

#57667 Copied

konair

Participant

April 23, 2015 at 16:09

Hello Eva,
sorry for coming back so late.

The problem is that the Checkout-Button is away if I remove the review-order in the woo commerce-theme folder.
So nobody can buy or do the checkout.

Thanks,
Konstantin

#59206 Copied

Brian Johnson

Member

April 23, 2015 at 16:24

Hello

Please provide us also ftp host name in private content.

With best regards
Brian Johnson

#59213 Copied

konair

Participant

April 23, 2015 at 16:27

I did the new update of woo commerce and the site is white. I am currently trying to get the page back.

Please, contact administrator
for this information.

#59214 Copied

konair

Participant

April 23, 2015 at 16:42

you can try now

#59225 Copied

konair

Participant

April 23, 2015 at 16:46

it is working now with the new update!

#59228 Copied

Eva Kemp

Support staff

April 23, 2015 at 16:54

Hello,

We’re glad the issue has been fixed.
If there are any questions feel free to contact us.

Thank you.
Regards,
Eva Kemp.

#59239 Copied
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The issue related to '‘Total amount not updates after change of shipping on checkout’' has been successfully resolved, and the topic is now closed for further responses

Total amount not updates after change of shipping on checkout

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