Single Product Page has custom tabs info in sidebar.

This topic has 8 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: lisamarie
    lisamarie
    Participant
    September 2, 2014 at 01:27

    Hello my website is kingofrocks.com. On the single Product Page, the custom tabs have somehow ended up in my right sidebar. How can I move this back under the description and product. I also notice there are 2 custom content tabs. I would like to hide the first and keep the “all products” tab.

    thanks so much

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2014 at 20:18

    Hello,

    Please try to disable 3rd-party plugins one by one as some may cause the issue. In this way you’ll find which plugin is causing such problem.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lisamarie
    lisamarie
    Participant
    September 3, 2014 at 16:30

    Hello Eva,
    thank you so much for your help. I have done as you suggested and with no avail everything remains in the sidebar. Can you please help.

    Sincerely
    Lisa-Marie

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2014 at 22:16

    Hello,

    Could you please provide us with FTP credentials as well?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lisamarie
    lisamarie
    Participant
    September 23, 2014 at 19:16

    I have fixed the homepage tabs ( it was an unclosed div line in the box ) However, I now have the share this and like buttons in the side and cannot get them back under the single product description. I have provided the ftp credentials in the private content area – thank you so much

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 12:11

    Hello,

    Are you using some plugin for social media icons?
    Please clarify.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lisamarie
    lisamarie
    Participant
    September 25, 2014 at 10:25

    Hello Eva,
    I am but it is only for the homepage at the bottom, I disabled it and nothing changed on the single product page. Below are my wp login for you to double verify. Thanks again,

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 15:22

    Hello,

    Sorry for a long delay.
    As you can see on our demo https://www.8theme.com/demo/blanco-wp/?wpsc-product=brilliant-princess-diamonds-duplicate-11 social icons are also placed under sidebar, not under the main content.
    So social media icons are always situated under sidebar in Blanco theme.
    If you want to place them under product information you need edit the file wp-content/themes/blanco/wpsc-single_product.php (lines 343-354), you should replace the code to the part where product description code is set.

    Thank you.

    Regards,
    Eva Kemp.

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The issue related to '‘Single Product Page has custom tabs info in sidebar.’' has been successfully resolved, and the topic is now closed for further responses

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