Problem with pictures woocomerce - by xpiterx

This topic has 11 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: xpiterx
    xpiterx
    Participant
    August 3, 2015 at 21:57

    Hello after update my legenda them not showing any pictures please help.

    Thanks Peter

    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:14

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: xpiterx
    xpiterx
    Participant
    August 5, 2015 at 09:27

    Hello

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 5, 2015 at 10:00

    Hello,

    We also need FTP login details. Please provide us with them.

    Regards,
    Eva Kemp.

    Avatar: xpiterx
    xpiterx
    Participant
    August 5, 2015 at 10:22

    Did you check wordpress?? and yore theme as i dont have login for FTP right now

    Thanks Peter

    Avatar: Eva
    Eva Kemp
    Support staff
    August 5, 2015 at 11:19

    Hello,

    Yes, we checked wp-admin panel, but for further investigation we need access to your site files, so please give us FTP credentials. Ask your hosting provider to create FTP account for us if you have difficulties with it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: xpiterx
    xpiterx
    Participant
    August 5, 2015 at 21:08

    hi

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2015 at 07:20

    Hello,

    I’ve changed permissions to 777 for the folder “uploads” and images have appeared.
    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: xpiterx
    xpiterx
    Participant
    August 14, 2015 at 09:07

    When i try to update NEW pictures i am getting error massage

    Error rsz_111.jpg The uploaded file could not be moved to wp-content/uploads/2015/08.

    Please help

    Avatar: xpiterx
    xpiterx
    Participant
    August 14, 2015 at 09:08

    Sorry i am trying to UPLOAD NEW Picture

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 14, 2015 at 10:13

    Hello,

    Did you change FTP and WP Dashboard credentials?
    We can’t log in.
    Please provide us with the correct login details.

    Best regards,
    Jack Richardson.

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