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Problem with custom tab - by Rodolfo - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Robert Hall

Rodolfo

Participant

August 1, 2015 at 21:10

Good morning,
I can not change the content of the custom tab in the single product page. If I try to change the content of the tab or completely eliminate it, after saving always comes back as it was before the change. This also applies to the title of the tab customized.
What can I do?

Thanks for the attention.

Please, contact administrator
for this information.

#78121 Copied Theme version: 2.3 WooCommerce version: 2.3.13

5 Answers

Robert Hall

Support staff

August 4, 2015 at 08:06

Hello,

Sorry for a long delay.
I’ve just checked this option and it’s working fine. Please see screenshot: http://prntscr.com/80mg8h

Regards,
Robert Hall.

#78418 Copied

Rodolfo

Participant

August 4, 2015 at 15:29

Do not worry about being late. This problem is not urgent for me. But perhaps I have not explained well. I do not want a new tab, I would like to modify the existing one using “theme options”. To understand what you see in this screen shot:

https://dl.dropboxusercontent.com/u/1379722/tmp/002.png
https://dl.dropboxusercontent.com/u/1379722/tmp/001.png

#78496 Copied

Robert Hall

Support staff

August 5, 2015 at 17:06

Hello,

Try to disable third-party plugins, some of them caused issue.

Regards,
Robert Hall.

#78733 Copied

Rodolfo

Participant

August 6, 2015 at 12:32

ok, the problem is with WPML, disabling the various plugins WPML can edit or delete the tab. Thank you.Also I will contact the assistance of WPML.

Greetings

#78861 Copied

Robert Hall

Support staff

August 6, 2015 at 13:01

You’re welcome!

Regards,
Robert Hall.

#78862 Copied
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