Out of Stock and Unavailable - by Kay - on WordPress WooCommerce support

This topic has 9 replies, 6 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: kayhebbourn
    Kay
    Participant
    August 18, 2015 at 10:01

    The theme seems to be having problems. First, certain products started appearing as out of stock and unavailable on the frontend, then the images started disappearing and then the content started to go from the products.

    I see other people are having the out of stock issue, but the replies are hidden, so I can’t see the solution.

    Thanks

    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 18, 2015 at 10:03

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: kayhebbourn
    Kay
    Participant
    August 18, 2015 at 10:08

    Thanks, see private content

    Please, contact administrator
    for this information.
    Avatar: kayhebbourn
    Kay
    Participant
    August 18, 2015 at 10:09

    By the way, I had to restore an old backup to get the images back and content, so it is a version from Saturday.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 18, 2015 at 10:46

    Hello,

    In the new version description http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 it’s written that woocommerce file was deleted:

    DELETED : blanco/woocommerce/single-product/add-to-cart/variable.php

    So you need remove this file in wp-content/themes/blanco/woocommerce directory.
    After that check your products.

    Regards,
    Eva Kemp.

    Avatar: catrine87
    Dittemila
    Participant
    August 18, 2015 at 11:08

    I NEED HELP REPLY TO ENAILS!!! Variations not showing!!!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 18, 2015 at 11:14

    Hello @catrine87,

    Please don’t create multiple queries.
    You’ll be replied in the other topic that you created.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: kevin4hopes
    kevin4hopes
    Participant
    August 27, 2015 at 17:35

    Hello i have the same bug after the update : http://www.lorfea.fr

    any solution ?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2015 at 20:43

    Hello @kevin4hopes,

    Please don’t create multiple queries. You’ve been replied in your own topic. Please check it.

    Regards,
    Eva Kemp.

  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.