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Menu - by winks - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Stan Russell

winks

Participant

July 22, 2015 at 20:24

Hi,

We are having some issues with out site.

The mobile menu is not working on some devices and on others is it showing black text on black background. Help would be appreciated.

Thank you

#76576 Copied Theme version: Legenda 2.8

12 Answers

Jack Richardson

Support staff

July 23, 2015 at 11:21

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#76672 Copied

winks

Participant

July 24, 2015 at 21:51

Hi again

I have a couple more issues I will list them for you.

Desktop

1) After the Legenda Update the Drop down Menu seems to not be working.

Mobile

The responsive aspect of the site just doesn’t seem to be working on Iphones, Samsung etc.
(These issue are mainly on the home page)

1) Main banner is in html (css, code) format – no image
2) the Opt in is missing vital information (sign up button)
3) Testimonial slider is in html (css, code) format – No slider
4) The Footer is completely missing (from all pages
5) The menu on devices such a blackberry is completely black, (text, background,frames not to mention the text is layered on top of each other)

Please let me know what information you need from me in order to move forward. We are eager to launch the new site and just have to iron out these kinks.

Please, contact administrator
for this information.

#76940 Copied Theme version: latest WooCommerce version: unsure

Jack Richardson

Support staff

July 27, 2015 at 07:52

Hello,

Your FTP credentials are incorrect. Please check them.
Did you make any changes in original theme files?

Best regards,
Jack Richardson.

#77098 Copied

winks

Participant

July 28, 2015 at 18:40

Hi again,

Is the Ftp password not working or are we missing information.

#77499 Copied

winks

Participant

July 28, 2015 at 18:51

I have updated the FTP Credentials, also we were wondering if you have anyone on your team that we can pay to just get the theme up and running.

Please, contact administrator
for this information.

#77501 Copied
Eva Kemp

Support staff

July 28, 2015 at 21:53
Hello,

Desktop

1) The problem was caused by “RK Responsive Contact Form” plugin. I’ve disabled it and now drop down menu is working. Clear browser cache and check.

Mobile

1) Please add this code in custom.css file:
```
@media (max-width: 979px) {.page-content > .row-fluid {
    display: block !important;
}}
```
How to create custom.css you can watch in this tutorial.

2) I’ve enabled “Sign In” link in Theme Options > Header and disabled the plugin “Sticky Popup”, now you can see “Sign In” icon in top bar:
http://storage4.static.itmages.com/i/15/0728/h_1438116760_2243900_cbfd93e3e5.png
To align top bar add this code in custom.css:
```
@media (max-width: 979px) {.top-bar {
  height: 40px !important;
}}
```
3) As I see the Testimonials slider is working:
http://storage4.static.itmages.com/i/15/0728/h_1438115631_8342180_df7f22b419.png

4) Footer is also shown:
http://storage4.static.itmages.com/i/15/0728/h_1438115893_1546750_414d25dc4b.png

5) Add this code in custom.css:
```
.et-mobile-menu li > a {
  color: white !important;
  line-height: 40px !important;
}
```
Regards,
Eva Kemp.
#77538 Copied
winks

Participant

July 28, 2015 at 22:35

Thank you for fixing the site issues. There is just one left.

The navigation menu is not showing correctly. It is black on black and looks like all the menu heading are layered on top of each other.

Can you please have a look?

Thanks

#77543 Copied
Eva Kemp

Support staff

July 29, 2015 at 09:05
Hello,

You didn’t add the code I gave you in the previous post. Please add the following code in custom.css file:
```
.et-mobile-menu li > a {
  color: white !important;
  line-height: 40px !important;
}
@media (max-width: 979px) {.top-bar {
  height: 40px !important;
}}
@media (max-width: 979px) {.page-content > .row-fluid {
    display: block !important;
}}
```
How to create custom.css you can watch in this tutorial.

Regards,
Eva Kemp.
#77596 Copied
winks

Participant

July 29, 2015 at 21:33

Hi,

We added the code and it still isn’t working….

#77770 Copied

Jack Richardson

Support staff

July 30, 2015 at 09:25

Hello,

You didn’t rename default.custom.css file to custom.css. Connect to your server via FTP, go to wp-content/themes/legenda directory and change file name from default.custom.css to custom.css.
After that check your site.

Best regards,
Jack Richardson.

#77842 Copied

winks

Participant

July 30, 2015 at 23:07

Hi again,

Thank you for the assistance the Menu is working perfectly I just have one more question if I put the Google analytics code in the area where you specified in the Legenda theme would anything happen to the data collected if I ever decide to switch themes.

#77927 Copied

Stan Russell

Participant

July 31, 2015 at 09:26

Hello winks,

if you switch to other theme Google analytics will stop working and you will need to add it in your new theme.

Regards,
Stan Russell.

#77947 Copied
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