Issue with my account pages - by onestop

This topic has 7 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Jack Richardson

  • 6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 11:35

    Hello,

    Please tell us what theme version do you use?

    Regards,
    Jack Richardson

    Avatar: onestop
    onestop
    Participant
    August 21, 2014 at 11:38

    IDStore v3.4
    Woocommerce 2.1.12

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 11:47

    Hello,

    Could you please provide us with the access to wp-admin panel and FTP?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: onestop
    onestop
    Participant
    August 21, 2014 at 11:52

    Please see private msg

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 12:12

    Hello,

    We need the access to wp-admin panel, where we can see Theme Options, Woocommerce Settings, Pages.
    Can you provide us with it?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2014 at 12:39

    Hello,

    In WooCommerce version 2.1 were removed some shortcodes. Please read following pages for more details: http://docs.woothemes.com/document/woocommerce-shortcodes/, http://docs.woothemes.com/document/woocommerce-endpoints-2-1/.

    Regards,
    Jack Richardson

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