How do I download 1.6 Royal - by TysonIs007

This topic has 11 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 12:38

    I tried to download the latest version and it is the 1.5 and when I try to activate it and I get a white screen.

    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 30, 2015 at 13:24

    Hello,

    For clarify. Do you have white screen on Themeforest or WordPress admin panel?

    Regards,
    Robert Hall.

    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 13:30

    WordPress admin panel

    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 13:31

    After I activate it

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 14:41

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 16:14

    FTP credentials in Private Content.

    Please, contact administrator
    for this information.
    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 16:26

    there is no space

    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 16:29

    Noticed you try to login

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 16:32

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: TysonIs007
    TysonIs007
    Participant
    January 30, 2015 at 17:04

    FTP credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 19:11

    Hello,

    There is an error on your site:
    Parse error: syntax error, unexpected T_FUNCTION
    It means you’re using low php version, you need ask your host to increase it to at least 5.3 version.

    Thank you.
    Regards,
    Eva Kemp.

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