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Child Theme widget areas - by jamespayne

This topic has 12 replies, 3 voices, and was last updated 9 years, 5 months ago ago by jamespayne

jamespayne

Participant

October 30, 2014 at 13:37

Hello,

I’m just in the process of setting up a child theme to enable us to make changes to the header but I’m worried about losing our widget and static block settings if we do.

I have uploaded the child theme and when viewing it under live preview quite a few of the widgets are missing. Is this just a glitch in the live preview function or will I have to re-create the widgets and block areas when the child theme activates?

Thanks,

James

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11 Answers

Robert Hall

Support staff

October 30, 2014 at 15:10

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

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jamespayne

Participant

October 30, 2014 at 15:52

Hi Robert,

please find login details attached.

James

Please, contact administrator
for this information.

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Robert Hall

Support staff

October 30, 2014 at 16:04

Hello,

As I see you have a lot of plugins. Try to disable one by one and check the website

Regards,
Robert Hall.

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jamespayne

Participant

October 30, 2014 at 17:51

Hi Robert, it doesn’t appear to be a plugin issue. I think it’s to do with the display of the Woocommerce product category and when I try to edit the category in the admin area it’s coming up with the same problem. I have attached a screen shot of what it’s looking like and what it was looking like below.

I have setup an old backup on my local webserver with v2.3 of the theme and it’s all fine. The problem seems to have happened once I’d updated to v2.4.1 of the Legenda theme.

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jamespayne

Participant

October 30, 2014 at 18:06

Sorry, think I linked the previous images too small.

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Eva Kemp

Support staff

October 30, 2014 at 19:21

Hello,

Please specify for which category you are getting that error?
Could you please provide us with FTP credentials as well?

Thank you.
Regards,
Eva Kemp.

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jamespayne

Participant

October 31, 2014 at 09:45

Hi Eva, it’s all of the categories within woocommerce. Have attached ftp details below…

Regards,

James

Please, contact administrator
for this information.

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Eva Kemp

Support staff

October 31, 2014 at 12:52

Hello,

Please update Woocommerce plugin to the latest version and check if the problem persists after that.

Thank you.
Regards,
Eva Kemp.

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jamespayne

Participant

October 31, 2014 at 13:06

Hi Eva, thanks for your reply. I have updated WooCommerce and the problem is still persisting 🙁

Regards,

James

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Eva Kemp

Support staff

November 1, 2014 at 18:00

Hello,

Please try to re-update all product categories.
It should fix the issue.

Thank you.
Regards,
Eva Kemp.

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jamespayne

Participant

November 3, 2014 at 09:52

Hi Eva,

thanks for your reply. As I mentioned earlier on the Installation Issues & Fixes post – if I save the category I lose all of the category header content that has already been entered. Seeing as we have over 50 categories losing this info is not an option.

We really do need to get this sorted asap. Like I mention, this has only happened since I updated to version 2.4.1 of the Legenda theme.

Regards,

James

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Tagged: child theme, customize, seo friendly, templates, widget areas, woocommerce, wordpress
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