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Checkout Page not working on IE - by callebe

This topic has 9 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

callebe

Participant

April 8, 2015 at 21:02

Hi there, my website is: http://www.goodbuyimports.com.br

Since I update for the last version, my checkout page (http://www.goodbuyimports.com.br/checkout/) is not working properly only on Internet Explorer (All versions) Note: On Chrome It is all ok.
More specific on the field State It doesn’t allow the user to mark or select anything and blocks my client for finish the purchase.

PS: I’m using the Woocommerce Plugin (version: 2.3.7)
PS²: I’m having this notice on my cpanel: blanco/woocommerce/cart/cart-totals.php verion 2.3.0 is out of date. The core version is 2.3.6

Can you verify what’s going on? And if need something just let me know!

Thanks

#55778 Copied Theme version: 3.0 WooCommerce version: 2.3.7

8 Answers

Robert Hall

Support staff

April 9, 2015 at 07:10

Hello,

I’ve checked checkout page in IE 9 and it’s working good. See screenshot: http://prntscr.com/6rh765
Could you please clarify with more details what exactly don’t work and show us screenshots?

Regards,
Robert Hall.

#55810 Copied

mohsinali1312

Participant

August 3, 2015 at 05:25

Hi,Robert Hall I am also facing same problem on my site when customer click on Place Order Button on checkout page in IE all versions.After Clicking on PLACE ORDER button it do nothing in IE but works fine in all other browsers
Regards
Mohsin Ali

Please, contact administrator
for this information.

#78155 Copied Theme version: blanco 3.2 WooCommerce version: Version 2.3.13

Eva Kemp

Support staff

August 3, 2015 at 11:14

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Regards,
Eva Kemp.

#78222 Copied

mohsinali1312

Participant

August 3, 2015 at 20:47

Hi, Eva Kemp I sent you credentials . Now please solve my issue.
Regards
Mohsin Ali

Please, contact administrator
for this information.

#78361 Copied Theme version: blanco 3.2 WooCommerce version: Version 2.3.13

Eva Kemp

Support staff

August 4, 2015 at 09:18

Hello @mohsinali1312,

Have you changed wp-admin panel credentials?
We can’t log in anymore.
Please provide us with correct login details for wp dashboard.

Regards,
Eva Kemp.

#78431 Copied

mohsinali1312

Participant

August 4, 2015 at 11:24

WP credentials created for you. Now please have a look on this matter.
Thanks
Mohsin Ali

Please, contact administrator
for this information.

#78459 Copied Theme version: blanco 3.2 WooCommerce version: Version 2.3.13

mohsinali1312

Participant

August 5, 2015 at 16:18

Hello Eva Kemp I have send you credentials Can you now do necessary actions.
Thanks

Please, contact administrator
for this information.

#78720 Copied Theme version: blanco 3.2 WooCommerce version: Version 2.3.13

Eva Kemp

Support staff

August 11, 2015 at 13:17

Hello @mohsinali1312,

We’re sorry for a long delay.
We’ve checked your site and the same issue persists with default WordPress theme too. Please check it yourself. Some plugin may cause this problem, so try to disable all 3rd-party plugins and check the Checkout page after that.

Regards,
Eva Kemp.

#79389 Copied
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