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Bugs when updating - by Youval - on WordPress WooCommerce support

This topic has 16 replies, 5 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

Youval

Participant

September 1, 2014 at 18:33

Hi,

I just updated everything and im experiencing 3 different bugs

The Website: http://naamika.com/

1. The Zoom in the images is not working
2. I cant create a good product page – the columns get smashed
3. I cant seem to get the multilang working – whenever i start WPML Media everything crushes

Your help is very appreciated 🙂

Please, contact administrator
for this information.

#14018 Copied

15 Answers

Jack Richardson

Support staff

September 1, 2014 at 18:51

Hello,

Please provide us with wp-admin credentials in Private Content. Also could you please clarify us with more details what exactly wrong with your product page?

Regards,
Jack Richardson

#14019 Copied

Youval

Participant

September 1, 2014 at 19:14

look at this page
http://naamika.com/?min_price=0&max_price=100&post_type=product&cols=4&sb=0

should be 4 columns..

Please, contact administrator
for this information.

#14020 Copied

Robert Hall

Support staff

September 2, 2014 at 06:36

Hello,

I’ve made some changes in your theme. Now showing 4 products. Check it, please.

Regards,
Robert Hall.

#14030 Copied

Youval

Participant

September 2, 2014 at 11:39

Thanks a lot for fixing that 🙂

What about the other issues?

#14051 Copied

Robert Hall

Support staff

September 2, 2014 at 12:23

1) Navigate to Theme Options-> Single Product Page and select Zoom effect.
3) It will be better if you contact to WPML support team and their specialists will look into this issue more deeply.

Regards,
Robert Hall.

#14053 Copied

Youval

Participant

September 13, 2014 at 18:47

Thanks so much.

A few more questions

1. product page in rtl as a bug with zoom feature
http://naamika.com/he/product/%D7%A4%D7%95%D7%A8%D7%99%D7%95%D7%AA/

2. how can i create in the single product page tabs different tabs for different langs?

#15391 Copied
Eva Kemp

Support staff

September 15, 2014 at 11:07
Hello,

1. Please try to add this code into custom.css file:
```
.sxy-zoom-mode-dock .sxy-zoom-viewport {
   right: 190px !important;
}
```
2. Concerning the second question you have to contact Woocommerce and WPML support teams.

How to create custom.css you can watch in this video tutorial. The tutorial is for Legenda theme but the process is the same.

Thank you.

Regards,
Eva Kemp.
#15496 Copied
Youval

Participant

September 16, 2014 at 11:03

1. thanks – it kind of works but not really. ill keep on looking for solutions

2. I’m talking about the tab that comes with the theme (shipping and handling – it is managed through the theme management) but i guess ill handle it myself

3. do you have a child theme in the pachage?

#15689 Copied

Eva Kemp

Support staff

September 16, 2014 at 11:21

Hello,

Sorry, but we don’t provide child theme. You can create it yourself. How to create it you can read in this article: http://codex.wordpress.org/Child_Themes

Thank you.

Regards,
Eva Kemp.

#15693 Copied

maazk92

Participant

September 18, 2014 at 18:42

Hello,

I am web developer of the site http://sticherry.com/ and having multiple bugs (jquery conflicts etc) after updating wordpress and woocommerce.When I try to update theme, it says:
Destination folder already exists. /home/content/12/11262512/html/wp-content/themes/idstore/

Theme install failed.

I developed this site approx one year ago and it contains very customized version of your theme.
How can I update the theme with correct front-end ?

Thanks,
Maaz Khalid

#16087 Copied

Robert Hall

Support staff

September 19, 2014 at 06:42

Hello,

Here is video tutorial how to update theme correctly:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#16113 Copied

Youval

Participant

September 20, 2014 at 14:05

Hi Eva,

hi have another issue

on the hebrew homepage the featured products shortcode isnt working – please see what could cause this

thanks 🙂

#16265 Copied

Eva Kemp

Support staff

September 20, 2014 at 15:04

Hello @Youval,

You didn’t select featured products in Products menu.
Please read this article how to do this:
https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones

Thank you.

Regards,
Eva Kemp.

#16269 Copied

Youval

Participant

September 30, 2014 at 13:06

Hi Eva,

Thanks for the answer

I now encountered another problem – i cant seem to update the theme options

it doesnt give an error, it just throughs me to http://naamika.com/wp-admin/options.php

Thanks, Youval

#17619 Copied

Eva Kemp

Support staff

September 30, 2014 at 22:56

Hello,

You have 2 idstore folders in themes directory. Please remove one of them and update the theme to the latest version 3.5, just overwriting the files of the old version.

Thank you.
Regards,
Eva Kemp.

#17712 Copied
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